Contact

Questions about the app, a bug, your key, a refund or your data: write to me at the address below.

Email

support@skynthesis.app

Partnerships

partners@skynthesis.app

Business

Skynthesis, a sole proprietorship

Country

United States (California)

If something broke

It helps me a lot if you include:

• The Skynthesis version, from Skynthesis › About Skynthesis
• Your macOS version and Mac model
• Your Serum 2 version
• What you did, what you expected, and what happened instead. A screenshot helps.

Pro keys

Your key is shown on the page right after checkout, and the app unlocks itself if you clicked Buy in the app. Link, who sells Pro, sends the receipt. If you lose your key, write to me with the email you bought with. If a key says it is already in use on as many Macs as it allows, free one of them right there in the app, or write to me.